Restaura's emergency standards establish the policies, procedures, checklists, and decision frameworks that keep residents fed safely through natural disasters, utility failures, public health crises, supply-chain disruptions, and cyber incidents — in full alignment with the CMS Emergency Preparedness Final Rule.
Restaura Hospitality is the senior living culinary brand of Phoenix3 Collective. Our Emergency Standards are the authoritative operational guide for every dining services team, designed to ensure that food service continues safely and with dignity through any disruption to normal operations.
Every community maintains a segregated emergency food supply sufficient to provide nutritionally adequate meals and snacks to all residents — including those on texture-modified and therapeutic diets — for a minimum of three days, with a seven-day strategy that draws down perishables first before transitioning to fully shelf-stable products.
The standards are built to support compliance with the CMS Emergency Preparedness Final Rule (42 CFR Parts 403, 416, 418, 441, et al.), CMS Appendix Z interpretive guidelines, CMS Appendix PP, F-Tag F922 for emergency water availability, and the state emergency preparedness regulations for every state in which Restaura operates.
"Food service does not stop when the power does. Preparedness is how we keep our promise to every resident, every day — especially the hard ones."
The two controlled documents that operationalize Restaura's emergency standards. Download, print for your binder, and verify you are working from the current version.
The complete preparedness manual — purpose and regulatory foundation, hazard vulnerability, roles and responsibilities, the pre-emergency checklist, response protocols, disaster menu protocols, supply inventory standards, recovery, pandemic and cyber preparedness, quick-reference action cards, and state addenda.
Download ManualThe CMS 3-Day shelf-stable emergency menu and the 7-day perishables-first cycle, with segregated emergency stock par levels that recalculate from resident census, texture-modification at-a-glance, pureed detail, and puree production notes.
Download Menu